Sales Assistants (LUD - SA)

Summary of Role:

• Serve customers politely and efficiently
• Keep the shop area clean and safe, ensuring shop, forecourt and equipment are clean & tidy.
• To Work off your own Initiative
• Ensure you are well presented and always were your name Badge

Job Responsibilities:

• Assist store management with the day to day running of the store
• To provide excellent customer service standards
• To assist in driving sales forward and achieving sales targets Specific
• To be aware of all legislation in relation to the store, in particular Sales to minors, RRAI Code and IMB
• To assist in stocktaking procedures
• To ensure merchandising and presentation of entire store is of the highest standard at all times
• To ensure all stock is rotated at all times
• To operate the till in line with company till operation and cash handling procedures in accordance with the Applegreen operations System Manual
• To sell and demonstrate product knowledge by advising the customer/answering queries and suggesting products as part of the customer transaction.
• Act on your own initiative and upsell to optimize sales to customers.
• Maintain stock levels/availability by replenishing displays/fridges within company guidelines and planograms.
• To give any details of Customer complaints to the relevant Manager on duty
• Understand the company QSS audit and what it means
• To maintain Customer areas to company standards
• To attend work at designated shifts(time and attendance)recording all start, finish and break times as instructed
• To be fully trained as a competent person in relation to fuel deliveries
• To ensure the Shop Haccp systems and daily check list is completed each day.
• To have good basic working knowledge of the coffee machine and carwash on site.
• To ensure all Wet floor signs are placed when necessary
• Ask All Customers if they would like to scan their rewards card
• To be aware of signs that may cause drive offs to occur and be extra vigilant when opening pumps
• To complete and adhere to all training provided in particular manual handling, HACCP and company Procedures.
• To engage with any Charity events that may occur on site
• And any other duties as directed by the site Manager

02 January Permanent Full-time
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